Shipping policy
Shipping Policy
Thank you for shopping with AGILITY! We strive to ensure that your order is processed and delivered to you in a timely manner. Please review the following information regarding our shipping policy:
Order Processing Time:
- All orders are processed within 1 business days (excluding weekends and holidays) after receiving payment authorization. Orders placed on weekends or holidays will be processed on the following business day.
Shipping Methods:
- We offer several shipping options to accommodate your needs. The available shipping methods will be displayed during the checkout process. Please select the preferred shipping method that best suits your requirements.
Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the destination address. The shipping cost will be displayed at checkout before you complete your purchase.
Delivery Time:
- Delivery times vary depending on the shipping method selected and the destination address. Once your order has been shipped, you will receive a confirmation email with tracking information to track your package's delivery status.
International Shipping:
- We currently offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply to international orders. These charges are the responsibility of the recipient and are not included in the shipping cost.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.
Shipping Restrictions:
-Front door delivery guarantee.
- We do not ship to P.O. boxes or APO/FPO addresses. Please provide a valid street address for delivery along with delivery notes.
- Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. Any such restrictions will be noted on the product page.
Order Status:
- You can check the status of your order at any time by logging into your account on our website or contacting our customer service team.
Lost or Damaged Packages:
- In the event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.
Contact Us:
- If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Our customer service team is here to assist you and provide the information you need.
Thank you for choosing Agility! We appreciate your business and look forward to serving you again in the future.
AGILITY
(347) 276-9664
agilitydupuy.com